NEWS

channelXperts Launches
Free Partner Relationship Management Solution

Lean solution, based on market-leading Channel Management Platform ChannelOS, provides small and mid-sized businesses with comprehensive capabilities for efficient channel sales management

Landau, December 11, 2018 - With ChannelPRM, channelXperts provides a complete, cloud-based partner relationship management (PRM) solution for startups and small and mid-sized businesses for free. It enables targeted interaction of vendors with their channel, so that both sides can keep track of leads and joint deals and quickly access information and documents.


ChannelPRM is based on the market-leading enterprise PRM solution ChannelOS and offers all features a vendor needs to quickly enable partners, to manage projects, and to evaluate all activities.

Interested vendors can register at https://www.channelcrowd.com/channelprm in order to activate their own individual portal with a freely definable site name. A detailed Getting Started document then helps the vendor to set up the portal.

ChannelPRM consists of five areas characterized by quick access to relevant documents, appointments and contact persons; Chat and blog are directly integrated.

Partner Onboarding comes with automated processes, tasks, and notifications. ChannelPRM facilitates the management of partner profiles including partner status, partner agreements, business plans, and MDF requests.

In Channel Sales projects are registered directly by the partners. All necessary information is recorded so that the vendor can accept or reject a project registration, allowing an early identification of channel conflicts.

In the Marketing area, partners will find all the materials for current campaigns, such as flyers, videos and email templates or other media content, as well as a calendar with all events they can participate in.

The Partner Training section provides dedicated space for training documents and links pointing towards hosted videos or elearning platforms. A training calendar gives a clear overview of all training activities for the partners.

The Community-feature – not yet implemented by many PRMs – is a channelXperts standard: Here, vendors and partners can interact online in open or closed workspaces using chat, video conferencing or webinars. This can be very helpful for advisory boards, user groups or teams working on a project in the pre- or post-sales phase.


"Working with partners is a given for many companies, but many vendors are not willing to invest in a comprehensive PRM solution right from the beginning. With our free ChannelPRM we facilitate the transition into a professional cooperation of vendors with their channel partners. A trusted partnership can only develop and grow when both parties have transparency about their joint efforts", explains Karl-Martin Haaf, Managing Director at channelXperts.


Companies who want to accelerate the digital transformation of their channel sales can switch to ChannelOS, a flexible, customizable channel management solution with configurable workflows to manage all marketing, sales and service activities of their channel partners. By integrating cloud service automation and comprehensive community features, ChannelOS enables the transition of vendors to Channel 4.0


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